[missing-sync-palmos-talk] Non-admin users

Scott Gruby sgruby at markspace.com
Mon Nov 8 17:53:37 PST 2004


On Nov 8, 2004, at 4:31 PM, Darrell Stokes wrote:

> Thanks, Scott. I really appreciate your help. I downloaded and 
> installed 4.0.2b6. I also upgraded to OS X 10.3.6, repaired 
> permissions, and followed your instructions about disabling sync for 
> all users. Then I tried to sync from my user account (not an admin 
> account--I only use one admin account, and only use it for 
> administration tasks), but had exactly the same problems as before.
>
> When I try to add a file to the Install list, I get the error "The 
> file 'TimeCopy.prc' is not recognized as a valid file type that can be 
> installed."
>
> When I try to sync it doesn't work at all, with different results for 
> different conduits. For example, with only the Backup conduit turned 
> on, I get the message "An error occurred during sync. Please check the 
> sync log for details." But the log is empty. With only the Mark/Space 
> MemoPad conduit turned on (and set for the Palm to overwrite the Mac), 
> I get no error message, but no files get copied.
>
> I tried all of this with only one user signed in. Also, when I do try 
> it from the admin account, everything works fine. The problem only 
> occurs in non-admin accounts.
>
> Any other insight? I have contacted support, but haven't heard back 
> yet.
>
>

You might try removing the ~/Users/Documents/Palm/ folder for each 
user, launch the Missing Sync application and create a new Palm user 
for each OS X user. I suspect that the permissions on this folder are 
incorrect (I don't think that Apple's repair permissions affects this 
or other aspects of Missing Sync, so I never recommend doing it). Also, 
try removing the com.markspace.missingsync.palmos.plist file from the 
preferences folder of each OS X user prior to re-launching Missing 
Sync.

--
Scott Gruby
Lead Engineer, Missing Sync for Palm OS
Mark/Space, Inc.
<http://www.markspace.com/>

Please contact support at markspace.com for assistance with Mark/Space 
products.



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