[missing-sync-palmos-talk] Non-admin users

[Darrell Stokes]

Thanks, Scott. I really appreciate your help. I downloaded and 
installed 4.0.2b6. I also upgraded to OS X 10.3.6, repaired 
permissions, and followed your instructions about disabling sync for 
all users. Then I tried to sync from my user account (not an admin 
account--I only use one admin account, and only use it for 
administration tasks), but had exactly the same problems as before.

When I try to add a file to the Install list, I get the error "The file 
'TimeCopy.prc' is not recognized as a valid file type that can be 
installed."

When I try to sync it doesn't work at all, with different results for 
different conduits. For example, with only the Backup conduit turned 
on, I get the message "An error occurred during sync. Please check the 
sync log for details." But the log is empty. With only the Mark/Space 
MemoPad conduit turned on (and set for the Palm to overwrite the Mac), 
I get no error message, but no files get copied.

I tried all of this with only one user signed in. Also, when I do try 
it from the admin account, everything works fine. The problem only 
occurs in non-admin accounts.

Any other insight? I have contacted support, but haven't heard back yet.

Thanks again
Darrell


On Nov 8, 2004, at 11:38 AM, Scott Gruby wrote:
>

> Hi Darrell,
>
> I just installed the latest Missing Sync beta (4.0.2b6), created a new 
> user with standard permissions and with the exception of one issue, 
> syncing went fine. The issue (which will be fixed for 4.0.2) is that 
> you must disable synchronization before switching users and then 
> enable it for that user from the main window. In addition you must 
> disable "enable synchronization/sharing" at startup for all users. I 
> suspect that this is the issue you are seeing. If it isn't please 
> contact support and give them as much information as possible so that 
> they can reproduce the issue.
>
> Thanks for bringing this to our attention.
>
> --
> Scott Gruby
> Lead Engineer, Missing Sync for Palm OS
> Mark/Space, Inc.
> <http://www.markspace.com/>
>
> Please contact support at markspace.com for assistance with Mark/Space 
> products.
>
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