[missing-sync-palmos-talk] Error Installing Files

[Win Barker]

I had tried the soft reset, but that didn't work. Using a no extension reset
also did not work.

I honestly don't think this problem occurred before I installed OS 5.2.1.
Could THAT be the problem?

on 11/1/04 7:38 PM, Scott Gruby at sgruby at markspace.com wrote:

> 
> On Oct 30, 2004, at 1:42 PM, Win Barker wrote:
> 
>> I¹ve had the same problem that several other posters have had. Neither
>> HotSync Manager nor MS will allow me to install files to my T3. My most
>> recent sync includes the following:
>> 
>> Sync starting at 10/30/04 3:35 PM on USB
>> œ    Failed to install digi_main.prc
>> œ    - Unexpected error number 16405
>> œ    - Unexpected error number 16405
>> œ
>> œFailed Install (0x4015)
>> 
>> 
>> ...and...
>> 
>> 
>> TimeCopy: db create failed: 16405
>> œFailed TimeCopy (0x0000)
>> œ    Failed to install digi_main.prc
>> œ    - Unexpected error number 16405
>> œ    - Unexpected error number 16405
>> œ
>> œFailed Install (0x4015)
>> 
>> 
>> I am running Palm OS 5.2.1 and have 45.6 MB of free space and am
>> running
>> 10.3.5 on my iBook. I¹ve tried repairing permissions and trashing the
>> preferences file. Based on support from Palm, I¹ve tried replacing HS
>> Manager, Desktop, the entire Users directory...everything short of
>> doing a
>> hard reset on my T3. I had hoped that MS would solve my problem.
>> 
>> 
> 
> Did you try soft resetting your T3? (Hit the reset button in the back.)
> As Ken pointed out, the issue doesn't appear to be a Missing Sync issue
> as it also happens with HotSync Manager. If that doesn't work, I'd
> recommend doing a no extension reset which is a soft reset while
> holding the D-pad up. It is possible that you have installed an
> application that is interfering with the installation process. The
> error message you're getting is defined as "Generic remote system error
> (returned when exact cause is unknown)" which really doesn't help.
> 
> My guess is that the issue is with the handheld and not the desktop.
> You could also try turning off all other conduits to see if that
> changes the behavior.
> 
> --
> Scott Gruby
> Lead Engineer, Missing Sync for Palm OS
> Mark/Space, Inc.
> <http://www.markspace.com/>
> 
> Please contact support at markspace.com for assistance with Mark/Space
> products.
> 
> 
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-- 
Win Barker
winb99 at yahoo.com
Macintosh for Productivity, Linux for Development, Palm for Mobility and
Windows for Solitaire