[missing-sync-palmos-talk] <no subject>

Ken Freeman kfreeman at markspace.com
Fri Jul 30 14:35:19 PDT 2004


Update on Registration Problems

You may have encountered a few problems trying to register the Missing 
Sync. We apologize for the inconvenience, but have resolved the 
problems and offer the following steps.

1) Invalid Registration Code Error
If you are getting an "Invalid Registration Code" error when trying to 
register The Missing Sync please visit 
www.markspace.com/resend-codes.php and request a new email with a new 
reg code. A valid reg code will be a 13 digit number formatted like 
"314-XXXXX-XXXXX."

2) Missing Sync Quits on Launch
If after registering the software and quitting Missing Sync you are 
unable to launch it again follow these steps:
1. Delete the file com.markspace.missingsync.palmos.plist found in the 
user's Library/Preferences folder.
2. Enter the registration code you received via email (The format 
should be like "314-XXXXX-XXXXX.")
3. Continue with the registration process.

Now Missing Sync should be ready to go!

Ken

On Jul 30, 2004, at 8:37 AM, Peter Rafferty wrote:

> Ok It has now been more then 24 hours since I downloaded the app.
> 1st I could not get the reg# to work.... Now fixed
> 2nd the program starts then stops immediately, I saw the fix the 
> gentleman
> put on the lists but that does not work.
> 3rd ????????
> It’s Friday and I’m worried that this will not be resolved until next 
> week
> and I can’t sync.
> Should I reload version 2 until this is fixed?
>
>
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