[missing-sync-hiptop-talk] suggestions or requests!

[benjamin palmer]

hello
regarding the 2 computer limit... i didn't realize this when i first 
installed... i regularly use 3 macs, desktop at work and home, and 
laptop, and installed first on my laptop, but if i had to pick two 
computers i would have chosen the desktops...   is there any way to up 
the limit to 3 on a case by case basis, and barring that, how do i 
de-authorize my laptop so i can install on the other two and have 
proper sync ?   (and really it seems to me it should be tied to the one 
sidekick account vs. limiting the number of installed machines - we 
have 5 people at my office with sidekicks and 4 of them have a similar 
number of computers they regularly use)

thanks

	-benjamin

On Apr 20, 2005, at 7:12 PM, Eric Ullman wrote:

> Hi Conrad,
>
> My responses are inline, below.
>
> On 4/20/05 2:24 PM, "Conrad Heiney" <conrad at fringehead.org> wrote:
>
>> 1. Thanks so much for releasing this. I had given up hope.
>
> We almost had, too! ;-)
>
>> 2. It's odd that this is only licensed for one computer. Surely the
>> requirement that it go to one sidekick account is enough to keep it
>> from being abused. Without the ability to update my iSync data 
>> globally
>> from more than one computer, isync becomes much less useful. If I'm on
>> the road and put data in my laptop, and then later on I'm at home and 
>> I
>> go to update data on the desktop, I'm SOL. This is crippling to the
>> functionality of .Mac and iSync. What problem might result from 
>> letting
>> customers install it on multiple boxes?
>
> The license allows you to use the software on two Macs, with one 
> hiptop for
> each Mac OS X user.
>
>> 2. The eight times per day limit on syncing is painful. One of the 
>> best
>> features of iSync is automatic updating, but since this can only be
>> done hourly, if a computer is left on all the time the automatic
>> syncing has to be disabled, or it will only work 1/3 of the time. Is
>> there any hope that this will change?
>
> This is a danger/carrier-based limitation designed to allay a carrier's
> concerns of heavy bandwidth usage. It is unlikely that this will 
> change.
>
> I hope these answers help.
>
> Best regards,
> Eric
>
> -- 
> Eric Ullman
> Director of Sales and Marketing
> Mark/Space, Inc.
> eullman at markspace.com
>
>
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