[missing-sync-hiptop-talk] Password?

[Ken Freeman]

There are two servers in the picture here. The My T-Mobile site where you
have your Desktop Interface (this is were you changed your password), and on
the back end there is a Danger server.

You may have to wait for the password change to propagate from the T-Mobile
Sidekick server to the Danger server. I'm not sure how often the Danger
server updates the password change. I do know that it is not instant, and
may take overnight.

This is a situation that we found during beta testing and reported to
Danger. At that time they didn't ever sync changed passwords, but now they
do periodically.

Ken


On 4/20/05 11:36 AM, "Lee Aronsohn" <overpaid at metawire.com> wrote:

> 
> On Apr 20, 2005, at 11:00 AM, Scott Gruby wrote:
> 
>> When you registered your device, you were asked to create a username;
>> this is the username you need to use. It should be the first part of
>> your T-Mobile email address.
> 
> Okay -- I got my username and password from T-mobile -- entered them
> into iSync -- still get the "incorrect username and/or password" error.
> 
> T-mobile confirmed I was using the correct info; suggested I change my
> password on My-Tmobile.  I did so;  my Sidekick accepted the new
> password.  Entered the new password into iSync along with username
> shown on "System Info" panel on my Sidekick.  iSync continues to give
> me the "incorrect username and/or password" error.
> 
> Using current versions of iSync, iCal, and addressbook.  OSX 10.3.7
> 
> So again... whassup with this?
> 
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