[missing-sync-hiptop-talk]

[Carl Houghton]

So it is clear that they are delaying until they can get the PC sync 
working so as not to piss off the larger group.  That stinks..

On Mar 20, 2004, at 8:09 AM, Chris Rodney wrote:

> I'm a hiptop (SideKick) customer in Toronto, Ontario, Canada. I 
> contacted Fido (Microcell Solutions) to find out when (or if) they 
> will support the Missing Sync tool. Here are their responses, along 
> with my original message (newest message at the top).
>
> Chris Rodney  |   E-Mail: chrisrodney at sympatico.ca  |  Tel: 
> 416-834-0298  |  AIM/iChat/MSN: chrisrodney
>
>
>> From: "Web, Message" <Message.Web at microcell.ca>
>> Date: March 16, 2004 2:20:00 PM EST
>> To: "'chrisrodney at sympatico.ca'" <chrisrodney at sympatico.ca>
>> Subject: FIDO
>>
>> Dear Mr. Rodney,
>>
>> We would like to thank you for visiting our Fido web site.
>>
>> We would like to apologize for the delay in responding to your 
>> inquiry as
>> your e-mail was sent to our technical department for an accurate 
>> response.
>>
>> This is a 3rd party software. www.markspace.com would be the one 
>> supporting
>> it as it developed it. Therefore, it is now up to the Carriers (Fido) 
>> to
>> determine if they are going to offer or approve the use of this 
>> software or
>> not. At this time, T-Mobile (US carrier) will be the first one to do 
>> so (PC
>> solution still under test mode). Eventually, after T-Mobile's lunch, 
>> other
>> Carriers should follow, including Fido. No release date has been 
>> announced.
>>
>> For more information, Fido customer service representatives are 
>> available by
>> phone at 1-888-481-3436, from 8 AM to 9 PM on weekdays, and from 9 AM 
>> to 5
>> PM on weekends.
>>
>> We are always pleased to assist you.
>>
>> Sincerely,
>>
>> Brigitte
>> Your Fido Internet Consultant
>>
>> Long-distance rates:
>> Fido has the lowest long-distance rate in North America: 0.10$ per 
>> minute,
>> anytime, for calls within Canada and to the U.S.
>>
>>
>> -----Original Message-----
>> From: Contact via Fido.ca [mailto:message.web at microcell.ca]
>> Sent: Friday, March 12, 2004 2:33 PM
>> To: message.web at microcell.ca
>> Subject: Fido subscriber - - 416-8340298
>>
>>
>> - User: Christopher Rodney <chrisrodney at sympatico.ca>
>> - English user
>> - Reply Requested!
>> - Question :
>> I'm a hiptop user (it's great), but I'm disappointed at the lack of a 
>> true
>> software solution to sync it to my computer. That's why I was excited 
>> when
>> the Missing Sync for HipTop was announced for the Mac
>> (http://www.markspace.com/hiptop.html). The developer says that the 
>> software
>> is done but carriers need to make the decision to support it. So, 
>> will Fido
>> be supporting Missing Sync?
>>
>> Quite frankly, I was ready to trade my hiptop in for a Blackberry or 
>> a Palm
>> Tungsten W from Rogers until I heard about Missing Sync, and decided 
>> to
>> stick with the hiptop until it is released. It seems ideal for my 
>> needs and
>> based on the posts in several online forums, it would seem that 
>> several
>> other Hiptop & Mac Users are looking forward to it. If you are not 
>> going to
>> be supporting it, please let me know so that I can make other 
>> decisions
>> about phones and carriers. If you are going to support it and need 
>> users to
>> test it with their hiptop, sign me up!
>>
>> Thanks!
>>
>>
>> Chris
>>
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