[markspace-announce] Mark/Space News #44 - Missing Sync 5.1 for Palm OS, Windows Mobile 2.5 Alpha Preview, Troubleshooting Syncing in Tiger and more

Mark/Space Newsletter newsletter at markspace.com
Fri May 5 17:08:06 PDT 2006


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Included in this announcement from Mark/Space:

  1. NEWS:          Universal Missing Sync for Palm OS, v5.1
  2. COMING SOON:   Windows Mobile 5 Support in v2.5 Alpha Pre-release
  3. SUPPORT:       Troubleshooting Synchronization in Tiger
  4. TIPS & TRICKS: Installing Mac-Unfriendly Windows Mobile Apps
  5. NEW STUFF:     Ultrasoft BrainForest Deluxe for Palm and Mac
  6. COOL STUFF:    Wine Enthusiast Guide 2006 for Palm and Pocket PC
  7. HELPFUL INFO:  How to Unsubscribe, Get Support, etc.


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1. NEWS: Universal Missing Sync for Palm OS, v5.1
    <http://www.markspace.com/palmos/>

In case you missed it, The Missing Sync for Palm OS is now at version  
5.1, a free update for 5.0 owners. If you weren't aware that v5.1 is  
shipping, here's what you need to know...

Version 5.1 is a Universal application and runs natively on both  
Intel and PowerPC Macs. So whether you're running a G4 PowerBook or a  
new MacBook Pro, you'll get the best performance possible. (Be sure  
to ask your favorite conduit developers to visit our website for info  
on how they can easily make their conduits run faster on Intel Macs.)

This release also improves syncing with Address Book and iCal data in  
Mac OS X 10.4 "Tiger", so even if you don't have an Intel Mac, you  
really want this update.

If you're still running v4.0 of The Missing Sync for Palm OS and/or  
Mac OS X 10.3 "Panther", then you're still using the old iSync Palm  
Conduit to sync with Address Book and iCal. Upgrade to v5.1 and Tiger  
so you can sync Address Book's work address, birthday, IM addresses  
and calendar categories. It's very cool and much better than iSync.  
(Note: You need a newer-model Palm/palmOne device, like a Treo 650  
LifeDrive or Tungsten T3/5/X to support these new capabilities.)

Version 5.1 is a free update for owners of version 5.0, or a $24.95  
upgrade from version 4.0 or other Missing Sync products. For  
additional information, please visit <http://www.markspace.com/palmos/>.


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2. COMING SOON: Preview Windows Mobile 5 Support in v2.5 Alpha Release
    <http://www.markspace.com/testing/>

If you own a Pocket PC or smartphone running Windows Mobile 5 (WM5),  
or an Intel Mac, then chances are you're eagerly awaiting a new  
version of The Missing Sync for Windows Mobile. What you might not  
know is that owners of The Missing Sync for Windows Mobile v2.0 can  
now preview the upcoming 2.5 release.

Version 2.5 will support devices running WM5, and it will also be a  
Universal application, allowing it to run natively on both Intel and  
PowerPC Macs. When it ships, v2.5 will be a free upgrade for all v2.0  
owners.

In the meantime, if you enjoy life on the bleeding edge, and you make  
frequent backups of your address book and calendar data, then take a  
look at a pre-release alpha build of The Missing Sync for Windows  
Mobile, v2.5. It's not bug-free, not is it feature-complete, but it  
does support Bluetooth connections and syncing with WM5 devices. To  
install this pre-release build, you must already own v2.0, be running  
Tiger and have built-in Bluetooth on both your Mac and Windows Mobile  
5 device.

To learn more, visit <http://www.markspace.com/testing/>.


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3. SUPPORT: Troubleshooting Synchronization in Tiger
    <http://www.markspace.com/support/>

Mac OS X 10.4 "Tiger" introduces a cool new technology called Sync  
Services. Sync Services provides a centralized database with which  
applications like Address Book, iCal and Safari sync. All three  
editions of The Missing Sync (Palm OS, Windows Mobile, hiptop/ 
Sidekick) sync data from mobile devices with the Sync Services  
database. To learn more about Sync Services, read our Knowledgebase  
article: <http://www.markspace.com/support/sync_services>.

While the promise of sharing data between applications, devices and  
other Macs via Sync Services is exciting, it is also very complex. If  
you run into any of the common problems we see, like duplicate  
records appearing, contact or calendar data not syncing or other  
strange behavior, keep these troubleshooting steps in mind.

Remove/Clean Up Duplicates
Removing duplicates by hand can be a long and tedious process. We've  
found some great AppleScripts that automate the process for Address  
Book and iCal. You can find links to these tools in our Knowledgebase  
article: <http://support.markspace.com/?kb=2595>. Simply grab the  
script or scripts that you need (for Address Book and/or iCal), and  
double-click to run them.

Once you've cleaned up your data, back it up! If you aren't sure how,  
check out: <http://www.markspace.com/support/backup>.

Perform a "Mac Overwrites Device" Sync
Clean up your device's data by replacing it with fresh data from your  
Mac. This will delete the data on your device, so be sure your Mac  
has all the current data. To perform this kind of sync, double-click  
each of the Mark/Space conduits or plugins (depending on which  
edition of The Missing Sync you are using), and click the button  
instructing The Missing Sync to replace the data on the device with  
data from the Mac. The next sync that you perform will take this action.

Reset the Sync Services Sync History.
If the above "Mac Overwrites Device" step does not clear things up,  
resetting the Sync History will force a "Slow Sync," where every  
record, whether it has changed or not, will be compared again. It's  
like starting all over again from scratch.

Here's where Sync Services can be complex. If you are syncing  
multiple devices or applications with Sync Services, such as a cell  
phone via iSync or Microsoft Entourage or Chronos Organizer with Sync  
Services support turned on, they will ALL be affected by resetting  
the Sync History. So be prepared to have your Mac overwrite the data  
in each of those applications and on all devices.

To reset the Sync History, open the iSync application in your  
Applications folder, then choose Preferences from the iSync menu. At  
the bottom of the iSync preferences window, click the Reset Sync  
History button, then confirm your choice in the dialog box that  
appears. Once the process completes, indicated by the Reset Sync  
History button becoming active once more, you should restart your Mac.

Now you're ready to sync. If the data on your Mac is current, we  
strongly recommend that you choose to replace the data on your  
devices with the data from your Mac. This will avoid creating any  
duplicate items.

If you have tried the above troubleshooting steps but continue to  
experience problems syncing, there may be a problem with the data  
itself, or something else may be the cause. Take a look at the  
support page for your specific Missing Sync product. If that doesn't  
lead you to a solution, fill out a support form, and we'll help find  
a solution.

Support Pages and Knowledgebase: <http://www.markspace.com/support/>


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4. TIPS & TRICKS: Installing Windows Mobile Apps from EXE Files

The Missing Sync for Windows Mobile can install .CAB files to Windows  
Mobile devices, and we maintain a list of developers and publishers  
who offer their software in the Mac-friendly .CAB format <http:// 
www.markspace.com/pocketpc_macfriendly.html>.

However, many Windows Mobile applications for PocketPC and Smartphone  
devices typically come packaged in a Windows installer format (.EXE)  
that isn't compatible with the Mac. When run on a Windows computer,  
the installer places any cabinet files (.CAB) into a folder that  
ActiveSync watches, so they can be downloaded to the Windows Mobile  
device.

But what do you do when there's an application you really want, and  
it's only offered in the .EXE installer format?

Well, there are two cool utilities for the Mac that you should know  
about. These applications are designed to successfully extract .CAB  
files from their .EXE installers, so you can then install them using  
The Missing Sync for Windows Mobile.

Henrik Dalgaard of Echo One has created File Juicer, which can  
extract various file types from a number of different application and  
installer files, including .CAB files from .EXE installers. <http:// 
echoone.com/filejuicer/>

Stuart Caie and a handful of other developers have created  
cabextract, an open source utility designed specifically for  
extracting .CAB files from .EXE installers. <http:// 
www.kyz.uklinux.net/cabextract.php>

So if you've got your eye on a mobile application, and the developer  
just won't provide a .CAB-formatted file for you to install with your  
Mac and The Missing Sync for Windows Mobile, give one of the above  
utilities a try.


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5. NEW STUFF: BrainForest Deluxe for Palm and Mac
    <http://store.markspace.com/product.php?id=6033>

We've just added Ultrasoft's BrainForest Deluxe to the Mark/Space  
Online Store. BrainForest is an outliner, checklist manager, idea  
keeper and project planner for Palm OS device users. It isn't just a  
better To Do List--it helps you sift, group and prioritize  
information, track your progress and completion and make sense out of  
the action items in your life.

BrainForest Deluxe includes applications for both your Mac and Palm- 
Powered device, so you can view your information at your desk and  
when you're out and about. At only $24.95, including both desktop and  
handheld components, BrainForest Professional is truly a bargain.  
Check it out today at the Mark/Space Online Store.

<http://store.markspace.com/product.php?id=6033>


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6. COOL STUFF: Wine Enthusiast Guide 2006 for Palm OS and Pocket PC
    Palm OS: <http://store.markspace.com/product.php?id=3006>
    Windows Mobile: <http://store.markspace.com/product.php?id=3000>

Whether you're a wine hobbyist or you'd just like some help in  
picking that bottle for a special occasion, LandWare's Wine  
Enthusiast Guide 2006 is a wonderful tool. The new version has tens  
of thousands of wines in its database, and it provides everything  
from wine reviews and vintage charts (which tell you how various  
grapes were rated on a year-by-year basis) to cellar tracking and an  
in-depth Wine 101 course.

At $19.95 for Palm OS or Windows Mobile/Pocket PC, the Wine  
Enthusiast Guide 2006 costs barely more than the movie Sideways on  
DVD, and you'll get much more use out of it. Check it out today in  
the Mark/Space Online Store, either from the Shop tab in The Missing  
Sync for Palm OS, or with your web browser at the links below.

Palm OS: <http://store.markspace.com/product.php?id=3006>
Pocket PC: <http://store.markspace.com/product.php?id=3000>


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Thanks from the team at Mark/Space!




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