[markspace-announce] Mark/Space Newsletter #47 - Windows Mobile
Update, PSP Edition 4.5 Mice, Treo Models and more
Mark/Space Newsletter
newsletter at markspace.com
Tue Aug 15 11:36:03 PDT 2006
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Included in this announcement from Mark/Space:
1. NOW SHIPPING: Missing Sync for Windows Mobile 2.5.1
2. REVIEW: 4.5 Mice for Missing Sync for Sony PSP
3. UPDATE: Missing Sync for Sony PSP, v1.0.2
4. THINKING TREO? Get the Right Missing Sync for Your Treo
5. GOING PLACES: Mark/Space Engineers at WWDC
6. SUPPORT: More Support Site Improvements
7. SUPPORT: Solutions to Common Problems
8. FEATURED APP: Life Balance Helps You Get Things Done
9. HELPFUL INFO: How to Unsubscribe, Get Support, etc.
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1. NOW SHIPPING: Missing Sync for Windows Mobile 2.5.1
<http://www.markspace.com/missingsync_windowsmobile.php>
Just a few weeks ago, Mark/Space shipped the very first software
application to connect handhelds and smartphones running Microsoft
Windows Mobile 5 with Macs. This was a major milestone for us, since
nearly everything about connecting and syncing with these devices
changed.
In addition to adding support for devices running Windows Mobile 5,
The Missing Sync for Windows Mobile now runs natively on both Intel
and PowerPC Macs, providing the best possible performance on either
processor. It also provides more seamless synchronization with
Address Book and iCal data and introduces the Shop tab, with a direct
connection to the Mark/Space Online Store, where users can shop for
Windows Mobile games and productivity applications for their handheld
or smartphone.
The v2.5.1 update specifically improves USB performance with certain
Windows Mobile 5 devices, including the Motorola Q. It also addresses
a connection issue affecting some Windows Mobile 2003 Smartphone
devices, improves fast syncing of recurring events and the handling
of multiple email addresses in Entourage and includes other minor
improvements.
Version 2.5.1 requires Mac OS X 10.4 "Tiger" and is a free update for
all owners of v2.0 or v2.5. Owners of The Missing Sync for Pocket PC
or any Missing Sync product that supported a Palm OS device can
upgrade for $19.95.
To upgrade, purchase or just learn more about The Missing Sync for
Windows Mobile visit: <http://www.markspace.com/
missingsync_windowsmobile.php>.
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2. REVIEW: 4.5 Mice for Missing Sync for Sony PSP
<http://www.macworld.com/2006/07/reviews/missingsyncpsp/index.php>
In a recent review on their website, Macworld magazine awarded The
Missing Sync for Sony PSP with 4.5 mice!
Reviewer Peter Cohen had lots of nice things to say:
"...The Missing Sync excels in ease of use, simplicity of design, and
robustness of features."
"Where The Missing Sync simply blows away other Mac PSP sync software
is its integration with Apple's built-in applications like Address
Book and iCal."
"Mark/Space has hit a home run with The Missing Sync for PSP 1.0.2.
It can turn your already versatile PlayStation Portable into a full-
blown multimedia center and personal information assistant."
You may read the entire article on Macworld.com:
<http://www.macworld.com/2006/07/reviews/missingsyncpsp/index.php>
The Missing Sync for Sony PSP sells for $29.95 (download). To learn
more or purchase The Missing Sync for Sony PSP, go to: <http://
www.markspace.com/missingsync_psp.php>.
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3. UPDATE: Missing Sync for Sony PSP, v1.0.2
<http://www.markspace.com/missingsync_psp.php>
The Missing Sync for Sony PSP v1.0.2 is a free update for all owners
of v1.0. This update improves the handling of Japanese language
information and how it's viewed on the device. All Japanese users
should download and install this update.
To download the 1.0.2 update, visit: <http://www.markspace.com/
downloads.html>.
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4. THINKING TREO? Get the Right Missing Sync for Your Treo
Treo 700w: <http://www.markspace.com/missingsync_windowsmobile.php>
Treo 700p: <http://www.markspace.com/missingsync_palmos.php>
Palm, Inc. currently has two flagship Treo models that are getting
lots of press. Even though they share a similar model name, they are,
in fact, very different.
The Treo 700p, which started shipping from Verizon in June, runs the
Palm OS and is supported by The Missing Sync for Palm OS, just like
the Treo 650 and Tungsten TX.
The Treo 700w, which was released earlier this year, is Palm's first
device to run Microsoft's Windows Mobile operating system--
specifically Windows Mobile 5 for Pocket PC Phone Edition. So while
the Treo 700w has that familiar Palm name printed right on it, its
operating system is completely different from other Palm devices.
Likewise, so is the synchronization software needed to connect and
sync the 700w with the Mac.
If you already have or are thinking about purchasing a Treo 700w, you
will need The Missing Sync for Windows Mobile to synchronize with
Address Book & iCal or Microsoft Entourage. The Missing Sync for
Windows Mobile requires Mac OS X "Tiger".
The Treo 700w and 700p represent the very best in smartphones
available today. They are powerful, flexible and have blazingly fast
wireless network access. We think they're great devices, and you'll
find a good number of them in use by our employees. If you pick one
up, don't forget to get the correct edition of The Missing Sync for
your Treo.
Treo 700w: <http://www.markspace.com/missingsync_windowsmobile.php>
Treo 700p: <http://www.markspace.com/missingsync_palmos.php>
If you already own The Missing Sync for Palm OS, you can "crossgrade"
to The Missing Sync for Windows Mobile (or vice versa) for the
upgrade price, just as if you owned a previous version of the
software. To get your special crossgrade price, visit: <http://
www.markspace.com/missingsync_upgrade_matrix.html>.
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5. GOING PLACES: Mark/Space Engineers at WWDC
<http://www.apple.com/macosx/leopard/>
Mark/Space is focused on being the very best Mac synchronization
software company. Being the best means shipping applications that
support Apple's latest technologies. That's why Mark/Space engineers
attended Apple's Worldwide Developer Conference in San Francisco last
week. They made sure that we got the drop on new features and
technologies coming next year in Mac OS X Leopard.
We're excited to see that Apple is improving iCal and adding much-
needed features, such as group scheduling and support for the CalDAV
standard. The addition of Notes to Apple Mail is also quite
interesting, and it presents some good possibilities for syncing with
device-side memos.
Mark/Space shipped the first commercial software product to take
advantage of Sync Services technology in Tiger, and we plan to
continue adding support in our products for future Apple technologies.
To learn more about what you can expect from Mac OS X Leopard, take a
look at the preview Apple has put up on their website: <http://
www.apple.com/macosx/leopard/>.
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6. SUPPORT: More Support Site Improvements
<http://www.markspace.com/support/>
In July's newsletter, we mentioned that we had been working to
improve our free support offerings for our customers. Well, that work
continues. This time around, we have completely revamped the support
landing page to get you answers even more quickly.
A new Support Knowledgebase search field lets you get started
searching through our amassed technical knowledge even quicker than
before, and we have also made it more clear where to find certain
answers, such as how to re-download a product you own or how to have
your registration code emailed again.
If you are experiencing a problem with one of our products, give the
Support Knowledgebase search a try. There's a lot of information in
there, even some pretty esoteric stuff.
For example, a couple of weeks ago our director of marketing was in
need of some information about a strange error. He was certain that
the information he needed wouldn't be in the Support Knowledgebase.
He's pretty technical, and it wasn't something he'd heard about or
encountered before. He needed the information urgently, so he emailed
his question to our technical support manager and one of our lead
engineers. About 10 minutes later, he received a reply from the lead
engineer. The engineer's email simply contained a link to the Support
Knowledgebase article that contained exactly the information that the
director of marketing needed.
The moral of the story? Had our director of marketing tried a search
in the Support Knowledgebase to begin with, he'd have had his answer
in one tenth the time, and he wouldn't have been embarrassed for not
looking there in the first place! So, when you need help with a
problem, give the Support Knowledgebase a try.
We hope that you like the improvements we've made. They're for you!
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7. SUPPORT: Solutions to Common Problems
<http://store.markspace.com>
The following are some of the current situations that customers might
encounter with some of our products, along with direct links to
solutions in the Support Knowledgebase.
THE MISSING SYNC FOR WINDOWS MOBILE - Bluetooth Syncing
Unable to establish a Bluetooth pairing that supports
Active Sync connections.
<http://support.markspace.com/?kb=2728>
THE MISSING SYNC FOR WINDOWS MOBILE - Motorola Q Smartphone Connections
Experiencing difficulty establishing a connection
between your Mac and the Q smartphone, either over
Bluetooth or USB.
<http://support.markspace.com/?kb=2779>
THE MISSING SYNC FOR WINDOWS MOBILE - Plugin Conflicts
User receives an error after trying to sync with
Microsoft Entourage at the same time as Address Book
or iCal.
<http://support.markspace.com/?kb=2796>
THE MISSING SYNC FOR WINDOWS MOBILE - Downloading Photos to the Mac
An alternate method for copying pictures from a
Windows Mobile device to the Mac
<http://support.markspace.com/?kb=2799>
THE MISSING SYNC FOR PALM OS - Conduit Conflicts
User sees a Sync History comment indicating a
conduits conflict.
<http://support.markspace.com/?kb=2608>
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8. FEATURED APP: Life Balance Helps You Get Things Done
<http://store.markspace.com/product.php?id=4000>
In his "Getting Things Done with Your Macintosh" article in TidBITS
(July 24, 2006 <http://www.tidbits.com/tb-issues/
TidBITS-839.html#lnk3>), Jeff Porten mentions Llamagraphics'
outstanding Life Balance software as a great tool for helping you get
through the personal and work projects that can overwhelm your life.
We've featured Life Balance in this newsletter before, but it really
is a wonderful piece of software, so it deserves mentioning again.
Life Balance is a time and task management system that helps you
focus not only on getting things done, but also on achieving that
balance in your life. It has both a Mac application and a Palm OS
handheld component, so you will have access to your master task list
wherever you are. It lets you set up dependencies, as many categories
as you need and lead times that help shift your resources to upcoming
projects or tasks.
Life Balance is for anyone who is looking for that extra hour in the
day, in other words, all of us. It's a marvelous product, and we're
proud to offer it in the Mark/Space Online Store. When you're ready
to get a handle on your day, pick up a copy and start achieving
balance in your life.
<http://store.markspace.com/product.php?id=4000>
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Thanks from the team at Mark/Space!
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