[markspace-announce] Mark/Space News #37 - Missing Sync Updates, Usage Tips, Support Improvements

Mark/Space Newsletter newsletter at markspace.com
Mon Oct 11 18:08:04 PDT 2004


-- Included in this announcement:

  1. UPDATE:  Missing Sync for Palm OS 4.0.1
  2. PATCH:   Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5
  3. FEATURE: v4 Conduit Profiles
  4. FEATURE: v4 Setup Assistants
  5. FEATURE: v4 Menu Bar Icon (New in v4.0.1)
  6. SUPPORT: New Form to Update Your Registered Email Address
  7. SUPPORT: Watch for Support Page Improvements Coming Soon
  8. PEOPLE:  Dave Neil Joins as Support Technician


------------------------------------------------------------------------ 
---
If for any reason you do not wish to receive any further email from us,  
just reply with the word "unsubscribe" in the subject or body.

We value our relationship with you!


------------------------------------------------------------------------ 
---
1. UPDATE: Missing Sync for Palm OS 4.0.1
    <http://www.markspace.com/downloads.html>

Mark/Space is pleased to announce the immediate availability of The  
Missing Sync for Palm OS v4.0.1, a free update for all owners of  
version 4.0. The 4.0.1 update fixes an issue introduced by Mac OS X  
10.3.5, where trying to use The Missing Sync to mount a Sony CLIÉ  
memory card on the Mac's desktop would cause a kernel panic.

This release also adds support for several conduits, including FMSync  
and Vindigo, introduces a new menu bar icon that allows users to check  
status and change settings, adds keychain support, improves support for  
Tapwave Zodiac handhelds and includes a new version of the MemoPad  
application with an updated UI and improved synchronization.

Mark/Space recommends that all owners of version 4.0 download and  
install this free update, available from  
<http://www.markspace.com/downloads.html>.

If you have NOT yet upgraded to version 4.0, you may upgrade from any  
previous version of The Missing Sync for only $19.95. Just go to  
<http://www.markspace.com/palmosupgrade.php>.


------------------------------------------------------------------------ 
---
2. PATCH: Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5
    <http://www.markspace.com/downloads.html>

Although The Missing Sync for Sony CLIÉ v3.0.9 is now a discontinued  
product and Mark/Space hopes that customers will upgrade to The Missing  
Sync for Palm OS v4 (our complete HotSync Manager replacement), we are  
providing a patch for version 3.0.9 that fixes a problem mounting Sony  
memory cards on the Mac OS X 10.3.5 desktop.

This patch is only for The Missing Sync for Sony CLIÉ v3.0.9, and it  
may be downloaded from <http://www.markspace.com/downloads.html>.


------------------------------------------------------------------------ 
---
3. FEATURE: v4 Conduit Profiles

Conduit Profiles are a powerful feature in version 4 of The Missing  
Sync for Palm OS. They allow you to define groups of conduits that will  
run during the next sync operation, and sometimes more importantly,  
which conduits you do not want to run. Version 4.0 ships with three  
pre-defined Conduit Profiles:

   All Conduits - runs all installed conduits
   Install - turns off everything except the install conduit
   Backup - turns off everything except the backup conduit

Want to install a new application without syncing your calendar,  
Documents to Go, etc.? Just select the Install profile and hit the sync  
button. Need to get a quick backup before installing a new program on  
the handheld? Just use the Backup profile.

It's simple to create and use a your own Conduit Profiles. Simply make  
sure all the conduits you want to run are checked (and those that you  
don't are unchecked), then click on the Profile pop-up menu and choose  
Save profile... When you want to use that profile, just select it from  
the Profile pop-up menu in the main window, or in the mini window, or  
from the Mac OS X dock icon, or the Missing Sync menu bar icon (in  
4.0.1).

Create your own conduit profiles to sync only certain data types when  
you on a slow connection, such as across the internet or via Bluetooth,  
or to get a quick contacts and calendar sync.


------------------------------------------------------------------------ 
---
4. FEATURE: v4 Setup Assistants

Perhaps you just purchased a new handheld and want to use it's ability  
to sync over Bluetooth, only you're not quite sure how to go about  
setting it up. Or maybe you want to use The Missing Sync's internet  
sharing feature for the first time. Version 4 provides several  
step-by-step setup assistants to help you accomplish your task.

To access the setup assistants on internet sharing, AvantGo  
configuration or Bluetooth and Network (including Wi-Fi)  
synchronization, just click on the Help menu in The Missing Sync  
application, choose the assistant you want, and follow the on-screen  
guide.


------------------------------------------------------------------------ 
---
5. FEATURE: v4 Menu Bar Icon (New in v4.0.1)

Mark/Space engineers are always working to add cool new features to our  
products, and version 4.0.1 introduces a winner: The Missing Sync menu  
bar icon. It lets you see, at a glance, whether The Missing Sync is set  
to synchronize or internet sharing, and it changes appearance during a  
sync or when the handheld is using the Mac's internet connection. It  
also let's you change settings, like choosing Conduit Profiles or  
selecting a different handheld, and it also lets you launch The Missing  
Sync application.


------------------------------------------------------------------------ 
---
6. SUPPORT: New Form to Update Your Registered Email Address
    <http://www.markspace.com/change-email.php>

We've made it easy for customers to change their registered email  
address with us. Keeping us appraised of changes in your primary email  
address is important, because our registration system uses email  
address as the main customer identifier. In the future, when you want  
to upgrade a Mark/Space product, we'll check against your email address  
to see if you qualify for a discount.

If you need to change the email address we have on file for you, use  
the new change of email address form:  
<http://www.markspace.com/support/emailsupport.html>.


------------------------------------------------------------------------ 
---
7. SUPPORT: Watch for Support Page Improvements Coming Soon

We're working to improve the support pages on the Mark/Space website to  
make it easier for customers to access helpful information, and to help  
us improve our response time to your technical support questions. We'll  
be making these changes over the next several weeks, and we hope you  
find them useful.


------------------------------------------------------------------------ 
---
8. PEOPLE: Dave Neil Joins as Support Technician

Dave Neil has just joined the Mark/Space Team as a support technician.  
Dave comes to Mark/Space from longtime Mac developer Prosoft  
Engineering, and he has also held Mac support positions at IBM and  
Novell. He brings with him a wealth of experience and technical  
knowledge, and we're glad to have him aboard!


------------------------------------------------------------------------ 
---
Thank you,
from the team at Mark/Space!

------------------------------------------------------------------------ 
---
If for any reason you do not wish to receive any further email from us,  
just reply with the word "unsubscribe" in the subject or body.

We value our relationship with you!

_____________________________________________________________________
Mark/Space, Inc.                                   voice 408-293-7299
654 N. Santa Cruz Ave. #300                          fax 408-293-7298
Los Gatos, CA 95030                        <http://www.markspace.com>




More information about the markspace-announce mailing list