From newsletter at markspace.com Mon Oct 11 18:08:04 2004 From: newsletter at markspace.com (Mark/Space Newsletter) Date: Mon Oct 11 17:10:06 2004 Subject: [markspace-announce] Mark/Space News #37 - Missing Sync Updates, Usage Tips, Support Improvements Message-ID: -- Included in this announcement: 1. UPDATE: Missing Sync for Palm OS 4.0.1 2. PATCH: Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5 3. FEATURE: v4 Conduit Profiles 4. FEATURE: v4 Setup Assistants 5. FEATURE: v4 Menu Bar Icon (New in v4.0.1) 6. SUPPORT: New Form to Update Your Registered Email Address 7. SUPPORT: Watch for Support Page Improvements Coming Soon 8. PEOPLE: Dave Neil Joins as Support Technician ------------------------------------------------------------------------ --- If for any reason you do not wish to receive any further email from us, just reply with the word "unsubscribe" in the subject or body. We value our relationship with you! ------------------------------------------------------------------------ --- 1. UPDATE: Missing Sync for Palm OS 4.0.1 Mark/Space is pleased to announce the immediate availability of The Missing Sync for Palm OS v4.0.1, a free update for all owners of version 4.0. The 4.0.1 update fixes an issue introduced by Mac OS X 10.3.5, where trying to use The Missing Sync to mount a Sony CLI? memory card on the Mac's desktop would cause a kernel panic. This release also adds support for several conduits, including FMSync and Vindigo, introduces a new menu bar icon that allows users to check status and change settings, adds keychain support, improves support for Tapwave Zodiac handhelds and includes a new version of the MemoPad application with an updated UI and improved synchronization. Mark/Space recommends that all owners of version 4.0 download and install this free update, available from . If you have NOT yet upgraded to version 4.0, you may upgrade from any previous version of The Missing Sync for only $19.95. Just go to . ------------------------------------------------------------------------ --- 2. PATCH: Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5 Although The Missing Sync for Sony CLI? v3.0.9 is now a discontinued product and Mark/Space hopes that customers will upgrade to The Missing Sync for Palm OS v4 (our complete HotSync Manager replacement), we are providing a patch for version 3.0.9 that fixes a problem mounting Sony memory cards on the Mac OS X 10.3.5 desktop. This patch is only for The Missing Sync for Sony CLI? v3.0.9, and it may be downloaded from . ------------------------------------------------------------------------ --- 3. FEATURE: v4 Conduit Profiles Conduit Profiles are a powerful feature in version 4 of The Missing Sync for Palm OS. They allow you to define groups of conduits that will run during the next sync operation, and sometimes more importantly, which conduits you do not want to run. Version 4.0 ships with three pre-defined Conduit Profiles: All Conduits - runs all installed conduits Install - turns off everything except the install conduit Backup - turns off everything except the backup conduit Want to install a new application without syncing your calendar, Documents to Go, etc.? Just select the Install profile and hit the sync button. Need to get a quick backup before installing a new program on the handheld? Just use the Backup profile. It's simple to create and use a your own Conduit Profiles. Simply make sure all the conduits you want to run are checked (and those that you don't are unchecked), then click on the Profile pop-up menu and choose Save profile... When you want to use that profile, just select it from the Profile pop-up menu in the main window, or in the mini window, or from the Mac OS X dock icon, or the Missing Sync menu bar icon (in 4.0.1). Create your own conduit profiles to sync only certain data types when you on a slow connection, such as across the internet or via Bluetooth, or to get a quick contacts and calendar sync. ------------------------------------------------------------------------ --- 4. FEATURE: v4 Setup Assistants Perhaps you just purchased a new handheld and want to use it's ability to sync over Bluetooth, only you're not quite sure how to go about setting it up. Or maybe you want to use The Missing Sync's internet sharing feature for the first time. Version 4 provides several step-by-step setup assistants to help you accomplish your task. To access the setup assistants on internet sharing, AvantGo configuration or Bluetooth and Network (including Wi-Fi) synchronization, just click on the Help menu in The Missing Sync application, choose the assistant you want, and follow the on-screen guide. ------------------------------------------------------------------------ --- 5. FEATURE: v4 Menu Bar Icon (New in v4.0.1) Mark/Space engineers are always working to add cool new features to our products, and version 4.0.1 introduces a winner: The Missing Sync menu bar icon. It lets you see, at a glance, whether The Missing Sync is set to synchronize or internet sharing, and it changes appearance during a sync or when the handheld is using the Mac's internet connection. It also let's you change settings, like choosing Conduit Profiles or selecting a different handheld, and it also lets you launch The Missing Sync application. ------------------------------------------------------------------------ --- 6. SUPPORT: New Form to Update Your Registered Email Address We've made it easy for customers to change their registered email address with us. Keeping us appraised of changes in your primary email address is important, because our registration system uses email address as the main customer identifier. In the future, when you want to upgrade a Mark/Space product, we'll check against your email address to see if you qualify for a discount. If you need to change the email address we have on file for you, use the new change of email address form: . ------------------------------------------------------------------------ --- 7. SUPPORT: Watch for Support Page Improvements Coming Soon We're working to improve the support pages on the Mark/Space website to make it easier for customers to access helpful information, and to help us improve our response time to your technical support questions. We'll be making these changes over the next several weeks, and we hope you find them useful. ------------------------------------------------------------------------ --- 8. PEOPLE: Dave Neil Joins as Support Technician Dave Neil has just joined the Mark/Space Team as a support technician. Dave comes to Mark/Space from longtime Mac developer Prosoft Engineering, and he has also held Mac support positions at IBM and Novell. He brings with him a wealth of experience and technical knowledge, and we're glad to have him aboard! ------------------------------------------------------------------------ --- Thank you, from the team at Mark/Space! ------------------------------------------------------------------------ --- If for any reason you do not wish to receive any further email from us, just reply with the word "unsubscribe" in the subject or body. We value our relationship with you! _____________________________________________________________________ Mark/Space, Inc. voice 408-293-7299 654 N. Santa Cruz Ave. #300 fax 408-293-7298 Los Gatos, CA 95030 From newsletter at markspace.com Mon Oct 11 18:08:04 2004 From: newsletter at markspace.com (Mark/Space Newsletter) Date: Fri May 6 12:02:02 2005 Subject: [markspace-announce] Mark/Space News #37 - Missing Sync Updates, Usage Tips, Support Improvements Message-ID: -- Included in this announcement: 1. UPDATE: Missing Sync for Palm OS 4.0.1 2. PATCH: Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5 3. FEATURE: v4 Conduit Profiles 4. FEATURE: v4 Setup Assistants 5. FEATURE: v4 Menu Bar Icon (New in v4.0.1) 6. SUPPORT: New Form to Update Your Registered Email Address 7. SUPPORT: Watch for Support Page Improvements Coming Soon 8. PEOPLE: Dave Neil Joins as Support Technician ------------------------------------------------------------------------ --- If for any reason you do not wish to receive any further email from us, just reply with the word "unsubscribe" in the subject or body. We value our relationship with you! ------------------------------------------------------------------------ --- 1. UPDATE: Missing Sync for Palm OS 4.0.1 Mark/Space is pleased to announce the immediate availability of The Missing Sync for Palm OS v4.0.1, a free update for all owners of version 4.0. The 4.0.1 update fixes an issue introduced by Mac OS X 10.3.5, where trying to use The Missing Sync to mount a Sony CLI? memory card on the Mac's desktop would cause a kernel panic. This release also adds support for several conduits, including FMSync and Vindigo, introduces a new menu bar icon that allows users to check status and change settings, adds keychain support, improves support for Tapwave Zodiac handhelds and includes a new version of the MemoPad application with an updated UI and improved synchronization. Mark/Space recommends that all owners of version 4.0 download and install this free update, available from . If you have NOT yet upgraded to version 4.0, you may upgrade from any previous version of The Missing Sync for only $19.95. Just go to . ------------------------------------------------------------------------ --- 2. PATCH: Missing Sync for Sony CLIE 3.0.9 Patch for Mac OS X 10.3.5 Although The Missing Sync for Sony CLI? v3.0.9 is now a discontinued product and Mark/Space hopes that customers will upgrade to The Missing Sync for Palm OS v4 (our complete HotSync Manager replacement), we are providing a patch for version 3.0.9 that fixes a problem mounting Sony memory cards on the Mac OS X 10.3.5 desktop. This patch is only for The Missing Sync for Sony CLI? v3.0.9, and it may be downloaded from . ------------------------------------------------------------------------ --- 3. FEATURE: v4 Conduit Profiles Conduit Profiles are a powerful feature in version 4 of The Missing Sync for Palm OS. They allow you to define groups of conduits that will run during the next sync operation, and sometimes more importantly, which conduits you do not want to run. Version 4.0 ships with three pre-defined Conduit Profiles: All Conduits - runs all installed conduits Install - turns off everything except the install conduit Backup - turns off everything except the backup conduit Want to install a new application without syncing your calendar, Documents to Go, etc.? Just select the Install profile and hit the sync button. Need to get a quick backup before installing a new program on the handheld? Just use the Backup profile. It's simple to create and use a your own Conduit Profiles. Simply make sure all the conduits you want to run are checked (and those that you don't are unchecked), then click on the Profile pop-up menu and choose Save profile... When you want to use that profile, just select it from the Profile pop-up menu in the main window, or in the mini window, or from the Mac OS X dock icon, or the Missing Sync menu bar icon (in 4.0.1). Create your own conduit profiles to sync only certain data types when you on a slow connection, such as across the internet or via Bluetooth, or to get a quick contacts and calendar sync. ------------------------------------------------------------------------ --- 4. FEATURE: v4 Setup Assistants Perhaps you just purchased a new handheld and want to use it's ability to sync over Bluetooth, only you're not quite sure how to go about setting it up. Or maybe you want to use The Missing Sync's internet sharing feature for the first time. Version 4 provides several step-by-step setup assistants to help you accomplish your task. To access the setup assistants on internet sharing, AvantGo configuration or Bluetooth and Network (including Wi-Fi) synchronization, just click on the Help menu in The Missing Sync application, choose the assistant you want, and follow the on-screen guide. ------------------------------------------------------------------------ --- 5. FEATURE: v4 Menu Bar Icon (New in v4.0.1) Mark/Space engineers are always working to add cool new features to our products, and version 4.0.1 introduces a winner: The Missing Sync menu bar icon. It lets you see, at a glance, whether The Missing Sync is set to synchronize or internet sharing, and it changes appearance during a sync or when the handheld is using the Mac's internet connection. It also let's you change settings, like choosing Conduit Profiles or selecting a different handheld, and it also lets you launch The Missing Sync application. ------------------------------------------------------------------------ --- 6. SUPPORT: New Form to Update Your Registered Email Address We've made it easy for customers to change their registered email address with us. Keeping us appraised of changes in your primary email address is important, because our registration system uses email address as the main customer identifier. In the future, when you want to upgrade a Mark/Space product, we'll check against your email address to see if you qualify for a discount. If you need to change the email address we have on file for you, use the new change of email address form: . ------------------------------------------------------------------------ --- 7. SUPPORT: Watch for Support Page Improvements Coming Soon We're working to improve the support pages on the Mark/Space website to make it easier for customers to access helpful information, and to help us improve our response time to your technical support questions. We'll be making these changes over the next several weeks, and we hope you find them useful. ------------------------------------------------------------------------ --- 8. PEOPLE: Dave Neil Joins as Support Technician Dave Neil has just joined the Mark/Space Team as a support technician. Dave comes to Mark/Space from longtime Mac developer Prosoft Engineering, and he has also held Mac support positions at IBM and Novell. He brings with him a wealth of experience and technical knowledge, and we're glad to have him aboard! ------------------------------------------------------------------------ --- Thank you, from the team at Mark/Space! ------------------------------------------------------------------------ --- If for any reason you do not wish to receive any further email from us, just reply with the word "unsubscribe" in the subject or body. We value our relationship with you! _____________________________________________________________________ Mark/Space, Inc. voice 408-293-7299 654 N. Santa Cruz Ave. #300 fax 408-293-7298 Los Gatos, CA 95030