[markspace-announce]
Mark/Space News #36 - New Missing Sync Updates, Languages, Online
Store, and More
Mark/Space Newsletter
newsletter at markspace.com
Thu May 13 17:09:03 PDT 2004
Included in this announcement:
1. NEWS: Mark/Space Announces Missing Sync for Pocket PC 1.0.4
2. UPDATED: Missing Sync for Pocket PC 1.0.4 Licensing Change
3. UPDATED: Missing Sync for Palm OS 2.0.2
4. UPDATED: Missing Sync for Tapwave 1.0.1
5. UPDATED: Missing Sync for Internet Sharing & AvantGo 1.0.3
6. WEBSITE: Mark/Space Launches All-new Online Store
7. WEBSITE: New French, German, and Japanese Web Pages
8. SUPPORT: New Technical Support Forms Online
9. FEEDBACK: Self-serve Surveys - Tell Us What You Think!
10. PEOPLE: Eric Ullman Joins as Director of Sales & Marketing
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1. NEWS: Mark/Space Announces Missing Sync for Pocket PC 1.0.4
<http://www.markspace.com/missingsync_pocketpc.html>
New Version Provides Support for Additional Languages,
More Handhelds, and Multiple Users
LOS GATOS, Calif.--May 12, 2004--Mark/Space, Inc., makers of the
award-winning Missing Sync(TM) software, today announced the immediate
availability of Missing Sync for Pocket PC version 1.0.4. Missing Sync for
Pocket PC offers superior integration and ease of use by employing Apple's
native iSync technology to synchronize information between a Pocket PC
handheld and a Mac running Mac OS X.
A free update for registered owners, version 1.0.4 is now available in a
multi-language installer with English, French, German, and Japanese language
software, each complete with localized documentation.
With this latest release, Mark/Space has added support for several new
handhelds including Carrier Devices' i-mate Pocket PC, O2's XDA II, and
Toshiba's e400 and e800 models. The Missing Sync for Pocket PC supports more
than 100 devices running Microsoft Windows Mobile 2003 Pocket PC edition and
Pocket PC 2002, an impressive list that now includes all currently shipping
Dell Axim, HP iPAQ, and Toshiba Pocket PC handhelds.
Also new in this release is the ability to download drivers for new
handhelds from within the software. "With the explosion of new handhelds now
coming to market, it's important for us to offer prompt support for the
latest hardware," stated Ken Freeman, product manager at Mark/Space. "With
this new release, our customers can easily update the Missing Sync's drivers
with a simple menu command in the application. This feature is a great
example of Mark/Space responding directly to customer needs."
With version 1.0.4, The Missing Sync for Pocket PC adds support for multiple
users in Mac OS X. This capability allows each individual user to easily
synchronize his or her data with a single Mac, improving usability for
offices and households where multiple handheld users share a single Mac.
PRODUCT AVAILABILITY
The complete Missing Sync for Pocket PC 1.0.4 release is available now via
electronic software download at <http://www.markspace.com/pocketpc.html>.
Existing users can download the free update at
<http://www.markspace.com/downloads.html>.
PRODUCT REQUIREMENTS
Missing Sync for Pocket PC requires Mac OS X version 10.2.8 or higher, iSync
1.2, and a compatible Pocket PC handheld running Pocket PC 2002 or higher
connecting via a USB cradle/cable, Bluetooth, or Wi-Fi. Please visit
<http://www.markspace.com/pocketpc.html> for a complete list of known
compatible Pocket PC handhelds.
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2. UPDATE: Missing Sync for Pocket PC 1.0.4 Licensing Change
<http://www.markspace.com/missingsync_pocketpc.html>
With the release of version 1.0.4, Mark/Space has improved The Missing Sync
for Pocket PC licensing agreement to benefit customers. Previously, a user
was only licensed for a single handheld device. With this new version, a
user may synchronize an unlimited number of Pocket PC devices with up to two
Macs owned by the same person. This change is in direct response to customer
feedback.
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3. UPDATE: Missing Sync for Palm OS 2.0.2
<http://www.markspace.com/missingsync_palmos.html>
Version 2.0.2 adds full support for PalmOne's new Zire 31 and Zire 72
handhelds. The Missing Sync for Palm OS 2.0.2 can be purchased from the
Markspace online store <http://store.markspace.com> for $29.95, and existing
customers who own one of these new PalmOne devices can download their free
update from <http://www.markspace.com/missingsync_palmos.html>.
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4. UPDATE: Missing Sync for Tapwave 1.0.1
<http://www.markspace.com/missingsync_tapwave.html>
Version 1.0.1 provides an updated Game Installer for Tapwave Zodiac devices.
The Missing Sync for Tapwave 1.0.1 can be purchased from the Markspace
online store <http://store.markspace.com> for $39.95, and existing customers
can download their free update from
<http://www.markspace.com/missingsync_tapwave.html>.
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5. UPDATED: Missing Sync for Internet Sharing & AvantGo v1.0.3
<http://www.markspace.com/missingsync_internet.html>
Version 1.0.3 adds support for PalmOne's new Zire 31 and Zire 72 handhelds.
The Missing Sync for Internet Sharing and AvantGo 1.0.3 can be purchased
from the Markspace online store <http://store.markspace.com> for $19.95, and
existing customers can download their free update from
<http://www.markspace.com/missingsync_internet.html>.
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6. WEBSITE: Mark/Space Launches All-new Online Store
<http://store.markspace.com/>
Mark/Space is proud to announce its brand new online store. The new store
offers an improved user interface and a more streamlined flow from browsing
products through completing a purchase.
For example, customers asked us to speed up the purchase process. Before,
shoppers were forced to wait for an email containing their license code and
a download URL. Not anymore! At checkout time, customers are immediately
presented with a license code and a link to begin downloading their
software, even for purchases of boxed product. Thanks to this change,
customers can start using their new software right away.
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7. WEBSITE: New French, German, and Japanese Web Pages
<http://www.markspace.com/fr/>
<http://www.markspace.com/de/>
<http://www.markspace.com/jp/>
With the Missing Sync for Sony CLIÉ and Pocket PC editions now both
available in multiple-language editions, Mark/Space has launched French,
German, and Japanese pages on their website. Each page provides basic
product information and links to distributors appropriate to a specific
language.
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8. SUPPORT: New Technical Support Forms Online
<http://www.markspace.com/support/emailsupport.html>
With Mark/Space's new Email Support Forms, it's even easier to contact
technical support for expert assistance. We've provided a customized form
for each product to gather all the specific information we need to best
solve your problem. Simply fill out the form, click Submit, and one of our
knowledgeable reps will be in touch. So, the next time you need to contact
technical support, try out the new support forms here:
<http://www.markspace.com/support/emailsupport.html>.
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9. FEEDBACK: Self-serve Surveys - Tell Us What You Think!
<http://www.markspace.com/surveys.html>
Mark/Space needs your input to improve our products, so we invite you to
visit our website and tell us what you think! The new surveys page
<http://www.markspace.com/surveys.html> provides forms for you to tell us
about your experience with our products. Tell us what you like, what you
don't like, and what new capabilities you want to see in future releases.
The more information you share with us, the easier it is for us to improve
our products with the capabilities you want the most.
Do you have a device that isn't a Palm OS or Pocket PC handheld that you'd
like to sync with your Mac? Great! Tell us exactly what you're looking for
by completing a New Product Request form at the surveys page.
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10. PEOPLE: Eric Ullman Joins as Director of Sales & Marketing
<http://www.markspace.com/surveys.html>
Eric Ullman, previously of Dantz Development Corp., has signed on as
Mark/Space's new director of sales & marketing. Eric comes to us with 14
years of Mac customer-focused sales and marketing experience, and we're
happy to have him as part of the team.
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Thank you,
from the team at Mark/Space!
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Please visit <http://lists.markspace.com> to change your newsletter
subscription.
If for any reason you do not wish to receive any further email from us,
just reply with the word "unsubscribe" in the subject or body.
We value our relationship with you!
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_____________________________________________________________________
Mark/Space, Inc. voice 408-293-7299
540 N. Santa Cruz Ave. #300 fax 408-293-7298
Los Gatos, CA 95030 <http://www.markspace.com>
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