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<TITLE>Re: [Mail-PalmOS-Talk] Re: Markspace Mail 2.0 Keeps Crashing</TITLE>
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<FONT SIZE="2"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:14.0px'>Scott, again, I apologize for taking so long to write you back. Many unavoidable circumstances have come up. Below are the answers to your questions you wrote earlier (see bottom of e-mail):<BR>
<BR>
1 & 2) I did remove all of MS Mail using Botzam Explorer, Filez, PowerRun, McFile, and the main Palm delete program (through Palm’s main launcher). Everything was deleted but one MarkSpace Mail file (less than 1K in size) spotted by both Filez and McFile. None of the other programs are even seeing it. I used Uninstall Manager to see if it spotted any leftovers this seemed to work on the last file.<BR>
<BR>
3) The following applications are on my Tungsten C (long list). An asterisk means that the main app is on my SD card either in the Launcher (*) or running through PowerRun (**):<BR>
1stAid*<BR>
1Year**<BR>
3lttt* (3-level tic-tac-toe)<BR>
3nity*<BR>
Address (built-in app)<BR>
Address Plus<BR>
AddTime 15c*<BR>
Adobe Reader<BR>
AeroPlayer<BR>
Agendus Pro<BR>
AlarmMaster<BR>
AME* (works with Address Plus)<BR>
Backgammon Pro*<BR>
BDicty<BR>
Bejeweled*<BR>
Botzam Explorer<BR>
Bible Reader<BR>
Bible Thumper*<BR>
BlackJack Champ*<BR>
Botzam Backup<BR>
Botzam Backup*<BR>
BrainForest<BR>
Botzam Recorder<BR>
BugMe!<BR>
Botzam Undelete<BR>
Calc (built-in app)<BR>
CalcOnTop<BR>
Card Info (built-in app)<BR>
CharPanel <BR>
Checkers<BR>
ChessDlx (Handmark Pocket Chess Deluxe)*<BR>
Cleanup<BR>
Collapse*<BR>
Connect4*<BR>
Crash<BR>
Crazy8s*<BR>
Daily Bible Passage<BR>
Daily Bible Passage b<BR>
Daily Bread<BR>
Daily Reader*<BR>
DALauncher (not running right now)<BR>
Date Book (built-in app)<BR>
Day Off*<BR>
DayNotez<BR>
Devotions**<BR>
DigiMe<BR>
Documents to Go (newest version)<BR>
Expense (built-in app)<BR>
Filez<BR>
FindHack (actually an app built for OS5)<BR>
FitnessPlus*<BR>
Fonts4OS5 (using Times Roman font)<BR>
French Verbs*<BR>
GoalKeeper*<BR>
HanDBase*<BR>
Hangman*<BR>
Happydays*<BR>
Holiday Helper*<BR>
HotSync (built-in app)<BR>
Icon Manager<BR>
Import to DayNotez*<BR>
ISilo<BR>
JDC (Julian Date Calc)*<BR>
Keyboard (tutorial that came with Tungsten C)<BR>
Kinoma Player<BR>
Klondike*<BR>
Lamplite*<BR>
Launcher (Palm Commander Button Launcher)<BR>
M-BP (MiniBloodPress)<BR>
MS Mail<BR>
MAClean<BR>
McFile<BR>
McPhling<BR>
MediaMgr (by makers of MyWorkbench)<BR>
MediaMgr*<BR>
MegaCalc*<BR>
MegaClock<BR>
MegaLauncher<BR>
MemoPad (built-in app)<BR>
Memorize!<BR>
Mi:D<BR>
Mobile Paint<BR>
MobiPocket<BR>
Monopoly*<BR>
MyBills<BR>
MyDiary<BR>
MyBible<BR>
MyResume<BR>
MyWB (MyWorkbench)<BR>
MyWB*<BR>
NASA Memorial*<BR>
Noahs Ark<BR>
Note Pad (built-in app)<BR>
NoviiRemote<BR>
Palm Pegs*<BR>
PalmReader<BR>
Passwords Plus<BR>
Patience<BR>
Payment<BR>
Photos (pre-installed app)<BR>
PINK*<BR>
Pocket Quicken<BR>
Pln 2003 (Family Disaster Planner 2003)*<BR>
PowerDA<BR>
PowerOne*<BR>
PowerRun<BR>
Pray!<BR>
Preference Editor<BR>
Prefs (built-in app)<BR>
PrintMe<BR>
Puzzle*<BR>
PW (prayer warrior palm os)<BR>
REPayment<BR>
Roman (roman numeral calculator)*<BR>
Scrabble*<BR>
Shanghai*<BR>
Silverscreen<BR>
Slap<BR>
Slovo Ed<BR>
SL Spades*<BR>
SmallBASIC<BR>
SmartList<BR>
SMS<BR>
SNFind*<BR>
SongBook<BR>
SplashPhoto*<BR>
StarShip*<BR>
SysInfo<BR>
Takos*<BR>
TC-Dataviewer*<BR>
TealInfo*<BR>
TealMaster (for OS5)<BR>
TealMovie*<BR>
TextPlus<BR>
Thesaurus<BR>
ThrifyShopper<BR>
TimeFlow<BR>
ToDo List (built-in app)<BR>
TV Grid<BR>
UnInstall Manager<BR>
Verbs (French Verbs)<BR>
VersaMail (pre-installed app)<BR>
Voice Memo (built-in app)<BR>
VPN Setup<BR>
Walking Reminder<BR>
Wassup<BR>
Web (pre-installed app)<BR>
WeightLog<BR>
Wheel (wheel of fortune)*<BR>
Wi-Fi Setup (pre-installed app)<BR>
WordSmith<BR>
World Clock (built-in app)<BR>
WorldMate<BR>
WWCalc<BR>
WWLog<BR>
<BR>
4) Having completely removed everything related to MS Mail, I re-downloaded the 2.0 version of MS Mail and reinstalled it. It still crashes when I try to read or delete mail that is downloaded to my Tungsten C. It does not crash when I create an outgoing message through MS Mail and view that. It even lets me delete the file.<BR>
<BR>
Thanks again for your help!<BR>
<BR>
Shelly E. Middleton<BR>
PraysetheLord@aol.com<BR>
<BR>
<BR>
On 11/27/2003, Scott Gruby wrote:<BR>
<BR>
After thinking about this more:<BR>
<BR>
1) When you said you removed everything relating to MS Mail, how did <BR>
you do this?<BR>
2) Did you use the Launcher to delete MS Mail?<BR>
3) What other applications do you have on your device?<BR>
4) What happens if you completely remove it and reinstall? Are there <BR>
any messages? Can you create a new outgoing message and then view it?<BR>
<BR>
I know that one of our support people is using a Tungsten C and hasn't <BR>
reported an issue.<BR>
<BR>
My strong suspicion is that you didn't completely remove the old <BR>
version. The database format changed and if you still had portions of <BR>
the old one lying around, it could cause this type of problem.<BR>
<BR>
<BR>
Thanks.<BR>
<BR>
--<BR>
Scott Gruby</SPAN></FONT></FONT>
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